During a crisis, secure and "withit" leaders will take accountability for their actions and focus on helping others rather than fueling negativity and assigning blame. Over the past several weeks, we have discussed not only how leaders can proactively plan for a crisis using premeditated crisis management strategies, such as building a culture of transparency and open communication, but also how leaders can respond once a crisis occurs. Considering both the logistical and emotional aftermath, a leader can better prepare both physically and emotionally for the laborious task of holding the team together post-crisis. This can include revisiting the organization's vision, and creating an action plan with firm deadlines to keep the company's action steps aligned with their deep-rooted what and why. In short, secure and withit leaders are resilient in the face of a crisis, despite long days and sleepless nights based on their avid connection to their sense of purpose and their ability to continuously communicate new information with clarity and kindness.
Where does this leadership capacity come from during a crisis? How do we develop the capacity as a leader to lead in this way before a crisis ever strikes? The most withit leaders focus on building their leadership capacity on a daily basis, and they inspire those around them to do the same through their actions and their words. The impact? An organization that continues to be healthy, fairly happy and stable despite the uncertainty a new crisis brings. Here we will look at four types of leadership leadership capacity and how we can breed them within the workplace whether it be pre or post crisis.
Four Capacities of Leadership
There are four different types of leadership capacity that one should consider building both pre and post crisis in order to exude competence within oneself and within one's staff. These four types of leadership capacity, adapted from Robert Glazer in an article titled How Capacity Building Will Help, are outlined below:
So, how can we model and build leadership capacity in these four areas? Here are some ideas (not all of which are novel in our work this month) that might help.
How to build leadership capacity
To start to build leadership capacity within each of the aforementioned areas, consider adopting one of the strategies under each category listed below. Trying to execute too many different personal growth strategies at once can lead to us doing none of them well. If one from each category seems overwhelming, choose one area of particular focus and adopt one new strategy every three weeks. Give each strategy time to develop and cultivate. Remember, new habits and rituals take time to become intuitive. Be good to yourself throughout this process.
Capacity building, as Robert Glazer points out, "isn't about doing more - it's about doing more of the right things." What can you commit to today in an effort to do the next right thing for yourself and for those you lead?
Linger a Little Longer:
1. Which leadership capacity tends to be your strength? Why?
2. Which leadership capacity do you desire to improve? Explain.
3. What is one strategy you can adopt to improve your leadership capacity in one of the aforementioned areas? What impact do you hope it will have on your current capacity to lead?